LETS MAKE IT HAPPEN
Customer Relationship Management (CRM) System
A CRM software allows you to better manage and analyse customer data, helps you understand their needs and wants so that your company can better serve them. It helps to turn valuable data into actionable information so that you can apply that to your day-to-day business.
Find and track sales opportunities, improve customer satisfactory level and build repeat businesses without heavy manpower investment. To make the entire sales process even more efficient, integrate with your accounting and inventory system.
Commonly Faced Issues Among SMEs
- Salesman unable to visit customers due to Covid-19
- No system to manage if salesman miss or meet their KPI
- Unable to track new customers accounts created
- No record of how many touchpoint with existing customers per month
- Salesmen’s data not up to date
- Management does not have holistic view on sales management
- Difficulty in managing customer’s order
- Error in delivery & fulfilment
- Unable to track and record customer’s meeting and needs
- Time wasted coordinating between manual order & backend office
- Unable to upsell to customers due to lack of digital brochure or sales front for customers
- Unable to track salesman performance
- Unable to track customer’s sales performance per month
- Unable to utilise customer base to generate more sales
Rockbell is able to customize CRM systems to fulfil the unique requirements of each business. Be it for processing supplier e-invoices, customer relationship management or maintaining warehouse processes, we can transform any manual process into software solution to help with digitalisation and increase productivity. Our CRM solutions is proven to:
- Increase sales exponentially
- Automate processes & reduce workload
- Prevent manual error
- Manage multiple marketplaces & sources of revenue
- Build strong relationship with customers & keep sales revenue in check
- Manage & track salesperson performance & KPI
Government Assistance Available
The Enterprise Development Grant (EDG) aims to help SMEs build internal capabilities in 3 main areas:
Core Capabilities, Innovation and Productivity as well as Market Access.
SMEs can get up to 50% government grant to defray the costs of qualifying projects.
Find out more.
Let our professional software consultant guide you through the way
Arrange for a demo session with us today
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EDG Grant Announcement.
Up to 70% subsidy + Offset another 90% with SFEC