A CRM software allows you to better manage and analyse customer data, helps you understand their needs and wants so that your company can better serve them. It helps to turn valuable data into actionable information so that you can apply that to your day-to-day business.
Find and track sales opportunities, improve customer satisfactory level and build repeat businesses without heavy manpower investment. To make the entire sales process even more efficient, integrate with your accounting and inventory system.
Commonly Faced Issues Among SMEs
Salesman unable to visit customers due to Covid-19
No system to manage if salesman miss or meet their KPI
Unable to track new customers accounts created
No record of how many touchpoint with existing customers per month
Salesmen’s data not up to date
Management does not have holistic view on sales management
Difficulty in managing customer’s order
Error in delivery & fulfilment
Unable to track and record customer’s meeting and needs
Time wasted coordinating between manual order & backend office
Unable to upsell to customers due to lack of digital brochure or sales front for customers
Unable to track salesman performance
Unable to track customer’s sales performance per month
Unable to utilise customer base to generate more sales
Rockbell is able to customize CRM systems to fulfil the unique requirements of each business. Be it for processing supplier e-invoices, customer relationship management or maintaining warehouse processes, we can transform any manual process into software solution to help with digitalisation and increase productivity.
Our CRM solutions is proven to:
Increase sales exponentially
Automate processes & reduce workload
Prevent manual error
Manage multiple marketplaces & sources of revenue
Build strong relationship with customers & keep sales revenue in check
Manage & track salesperson performance & KPI
Government Assistance Available
The Enterprise Development Grant (EDG) aims to help SMEs build internal capabilities in 3 main areas: Core Capabilities, Innovation and Productivity as well as Market Access.
SMEs can get up to 50% government grant to defray the costs of qualifying projects. Find out more.
Let our professional software consultant guide you through the way